Entry Level Collections Account Manager

Entry Level Collection Representative – No Experience Needed, Full Training Provided!

PeopleShare is hiring Entry Level Collection Representatives for a family-owned financial services company in Delaware with over 30 years in the industry! Whether you're a recent graduate eager to start your career or a retail/fast food professional looking to grow, this is your chance to join a supportive team that values employee appreciation and team-building.

In this role, you'll assist customers with resolving debts while delivering top-notch customer service—no experience required, full training provided! Competitive pay, career advancement opportunities, and a welcoming culture make this the perfect place to build your future. Bilingual candidates and recent grads are strongly encouraged to apply!

Details for the Entry Level Collection Representatives:

• Pay Rate: $16/hour with an increase upon conversion *Plus uncapped monthly bonuses and paid holidays!*
• Schedule: Monday-Friday 8am-5pm, at least 2 nights a week 12pm-9pm, and rotating Saturdays 8am-12pm
• Full Benefits, 401K, and PTO after a probationary period

Job Responsibilities for the Entry Level Collection Representatives:

• Achieve department standards and goals set by management regarding continuous efforts to contact clients and collect on debtor accounts
• Work minimum number of accounts per hour as set by management
• Set up suitable payment arrangements once contact with a debtor has been made
• Follow up on all accounts until the debt is paid, settled, cure from delinquency, or deemed uncollectible by management
• Perform all phases of skip tracing work
• Keep accurate records and documentation of activity on accounts that have been worked through in accordance of the policies and procedures set forth by the company
• Adhere to and abide by all regulations set forth by the FDCPA (Fair Debt Collection Practices Act)
• Complete any other duties set forth by the General Manager or Section Manager

Job Requirements for the Entry Level Collection Representatives:

• High School Diploma required
• Good oral communication, and organization skills
• Basic computer skills required
• Customer service experience required
• Required to work 40 hours a week, including two night shifts a week
• Required attendance and completion of training program

Bonuses and Perks for the Entry Level Collection Representatives:

• Great benefits, PTO, Holiday pay, team celebrations and prizes!
• Eligible for earning monthly bonuses day 1
• Team environment!