Service Technician

Husky TechnologiesTM Job Opportunity

Husky TechnologiesTM, a leader in developing state-of-the-art technology, is looking for people with inspiration and talent to develop with us as we pursue our ambitious growth strategy. We are dedicated to offering our customers the highest quality products and services and are seeking individuals who are passionate about excellence and desire to make a positive contribution.

The successful candidate will perform all activities required to provide technical support to external/internal customers; set up, maintain, troubleshoot, optimize, and repair injection molding systems. They will provide guidance and work with other team members on tasks. In this role, you will also act as a mentor, take charge, and guide other team members.

Key responsibilities and accountabilities include:

• Troubleshoot and make corrections as required to all control systems
• Calibrate machine to achieve optimum performance, and set up and maintain machines
• Provide system setup and startup support for all Husky equipment
• Develop an organized approach to solving machine problems
• Repair and/or replace any component on machine, robot, product handling equipment, and mold as required
• Develop and maintain superior customer relations
• Coordinate and liaise with internal resources to ensure effective customer service
• Instruct service technicians and/or customer operators on the maintenance and safe operation of injection molding systems
• Must communicate with Call Center/SIF Team/Spare Parts Centers to get answers to problems encountered in the field
• Provide regular and effective written reports to the Service Team Leader
• Arrange for the return of parts to Spare Parts Center
• Perform all tasks required by your team leader

Technical skills and abilities:

• Knowledge of blueprints and schematics to troubleshoot electrical/electronic, hydraulic, and mechanical systems
• Knowledge of plastic processing
• Knowledge of the injection molding process
• Ability to troubleshoot problems systematically
• Mechanical, electrical, and hydraulic system assembly knowledge required
• Knowledgeable in plastic materials such as PET, Polypropylene, Polyethylene, and Styrene
• Excellent communication and interpersonal skills, and strong customer service orientation
• Tact and diplomacy (i.e. must possess the ability to handle difficult/unhappy customers)
• Demonstrated initiative-taker with a positive attitude
• Dedicated team player
• Travel survival skills due to extensive travel required in this position

Qualifications:

• Post-Secondary education is required in Technical or Engineering related studies
• 10+ years of injection molding equipment maintenance and troubleshooting or related experience

Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value, and welcome diversity in our workplace. Husky TechnologiesTM also values being a great place to work and strives to maintain a safe workplace. Accordingly, Husky TechnologiesTM conditions all offers of employment on satisfactory completion of background checks.

No agency or telephone inquiries please. If you need special assistance or an accommodation in applying, please contact our Human Resources Department at talent@husky.ca. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.