Print Mail & Mail Service Representative / Driving - Malvern, PA

Print Mail & Mail Service Representative / Driving

Location: Malvern, PA

Department: Delivery Account Operations

Job Summary

The Print and Mail Service Representative will be responsible for supporting various customer accounts within the print production department. Duties include mail sorting, delivering mail, operating basic print equipment, and maintaining reporting logs. Additionally, this role will involve driving to deliver documents to designated territories.

Primary Responsibilities

• Operate office/production equipment (print, mail functions).
• Handle high-volume folding and inserting mail equipment.
• Utilize standard finishing equipment (e.g. paper cutters, inserters, laminating, and hole punchers).
• Perform quality inspection before, during, and after output of each production run.
• Troubleshoot issues to ensure timely production, delivery, and output requirements are met.
• Provide excellent customer service and fulfill intermediate contracted customer requirements.
• Act as the primary point of contact to receive, review, and electronically log customer jobs.
• Maintain reporting logs and information for billing purposes.
• Apply asset tags to office equipment and update the database as necessary.
• Clean and maintain office equipment when necessary.
• Deliver customer mail and documents to office or remote locations within designated territories.
• Distribute supplies as needed.
• Perform operator maintenance on equipment.

Skills and Qualifications

• Ability to travel daily by vehicle to deliver documents and mail to assigned locations.
• Basic technical troubleshooting skills and the ability to adapt to new print production equipment.
• Functional knowledge of a PC, including Microsoft Office, web browsing, email management, file handling, and data entry.
• Ability to quickly learn and perform multiple tasks at customer accounts and continue daily operations when primary operators are absent.
• High School Diploma or equivalent.
• Must be able to stand for long periods, walk, bend, reach, and lift up to 50 pounds.

Additional Benefits

Substantial growth opportunities for future career development within a supportive and collaborative company culture. Full medical/dental/vision, wellness credits, and a company contribution to a Health Savings Account and 401k matching. Paid time off, plus holidays and personal days.

Xerox is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

Learn more at www.xerox.com and explore our commitment to diversity and inclusion: https://www.xerox.com/en-us/jobs/diversity

People with disabilities who need a reasonable accommodation to apply or compete for employment with Xerox may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@xerox.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking.