Patient Services Representative (multiple Opportunities In Allegheny County)

Patient Services Representative

UPMC is hiring Patient Services Representatives to support patient check-in at our hospitals and outpatient clinics in Allegheny County and Cranberry. Typically, schedules are Monday-Friday during daylight hours, however some schedules require evening and/or weekend availability. Apply today to talk more about what locations and schedules work best for you. Whether you are a seasoned professional or looking to start a new healthcare career, the Patient Services Representative position is a great opportunity for you! We are seeking candidates with strong customer service skills and a desire to enhance and create a positive experience during a patient's visit to UPMC.

Responsibilities:

• Guide patient through the check-in process
• Collect copayments and any other applicable patient payments
• Confirm and/or update patient registration information
• Schedule or connect the patient to resources to schedule for ancillary services at checkout
• Assist patients in education of financial responsibility and connect them to advocacy resources as needed
• Confirm/verify insurance benefits with the appropriate carrier

Completion of high school diploma or equivalent is required. Licensure, Certifications, and Clearances: (to be acquired after offer acceptance and before the start date – we will provide instructions on how to obtain):

• Act 34 Criminal Clearance
• Act 33 Child Abuse Clearance
• Act 31 Child Abuse Recognition and Reporting Training
• Act 73 FBI Clearance

UPMC is an equal-opportunity Employer/Disability/Veteran. At UPMC, we strive to ensure that diversity, inclusion, dignity, respect, and cultural awareness is at the core of everything we do. By fostering an environment where every member of our team has a voice, regardless of race, ethnicity, gender identity, sexual orientation, faith, age, or culture, we aim to emphasize a simple point: who you are is important, and who you are has a place at UPMC.