Patient Service Representative

Patient Service Representative

Location: Radnor, PA

Schedule: 35-40 hours per week (shifts vary between 6:45 AM – 6:15 PM)

Contract Length: Minimum of 12 weeks, with potential for extension or permanent placement

Job Summary

A well-established healthcare provider in Yardley is seeking a Patient Service Representative for a contract-to-permanent opportunity. This role is essential in ensuring smooth and professional front-end support for patients seeking therapy services. The ideal candidate will have a strong administrative background and excellent communication skills, with an interest or experience in healthcare.

Key Responsibilities

• Answer and triage a high volume of incoming phone calls in a timely and professional manner
• Schedule patient appointments and ensure efficient calendar management
• Verify, secure, and maintain both initial and ongoing health insurance coverage for patients
• Educate patients on insurance benefits and provide accurate information regarding coverage for therapy services
• Document and update patient information accurately in internal systems
• Collaborate with clinical and administrative teams to ensure a seamless patient experience

Requirements Qualifications

Education: High School Diploma or equivalent required

Experience: 1–2 years of experience in an administrative or clerical role with strong computer skills

Prior experience in a healthcare setting or with health insurance verification is preferred

Excellent customer service and communication skills

Ability to manage multiple tasks and prioritize in a fast-paced environment

Additional Details:

This is an on-site position located in Radnor, PA

Contract-assignment for a minimum of 12 weeks with potential for long-term or permanent placement based on performance and client needs

Must be flexible to work shifts starting as early as 6:45 AM and ending as late as 6:15 PM

If you are interested in this opportunity, please apply by submitting a resume in Microsoft Word format.