Operations Team Lead

Operations Team Lead (Distribution)

Work Location: Allentown, Pennsylvania Shift: Department: LS-SC-DNN2A2 Distribution Hiring Manager: Michele Stickel

Your Role: The Operations Team Lead (Distribution) plays a pivotal role in overseeing the daily operations and activities within the distribution center environment. Responsibilities involve leading a team of associates, ensuring efficient workflow, and maintaining a high standard of productivity and safety.

Key Responsibilities:

• Lead and supervise a team of distribution center associates
• Provide guidance, training, and support to team members to ensure they perform their duties effectively
• Foster a positive and productive work environment, promoting teamwork and collaboration
• Oversee daily operations on the distribution center floor, including receiving, picking, packing, and shipping processes
• Monitor workflow and adjust staffing levels as needed to meet productivity goals
• Ensure adherence to operational procedures and safety standards
• Implement and maintain quality control measures to ensure accuracy and efficiency in order fulfillment processes
• Conduct regular audits and inspections to identify and address any quality issues
• Assist in managing inventory accuracy through regular cycle counts and reconciliation activities
• Coordinate with inventory control teams to ensure proper stock levels and minimize discrepancies
• Track key performance metrics (KPIs) related to productivity, accuracy, and safety
• Analyze performance data to identify areas for improvement and implement corrective actions as necessary
• Communicate effectively with management, peers, and other departments to coordinate activities and resolve issues
• Collaborate with logistics and transportation teams to ensure timely and efficient distribution of goods

Physical Attributes:

• Lift and move heavy objects (up to 50 lbs) and stand for extended periods of time
• Work in a warehouse environment with varying temperatures and noise levels

Who You Are:

Minimum Qualifications:

• High School Diploma or GED
• 2+ years in a distribution center or warehouse environment
• 1+ years in a leadership or supervisory role

Preferred Qualifications:

• SAP or Oracle experience
• Strong leadership skills with the ability to motivate and coach a diverse team
• Excellent organizational and time management skills, with the ability to prioritize tasks in a fast-paced setting