Operations Support Generalist

Operations Support Generalist

Bank of Bird-in-Hand is built on integrity, excellence, and teamwork. If you identify with these values and are looking for a career where you can put them into practice, consider applying to one of our open positions. We're dedicated to embracing diversity and inclusion to create a welcoming environment for anyone who enters our doors. When you join the Bank of Bird-in-Hand team, you'll be appreciated and celebrated for who you are every day. Bank of Bird-in-Hand is actively seeking an Operations Support Generalist to join our team in Paradise, PA. The Operations Support Generalist is responsible for serving as a versatile resource across deposit operations, electronic banking, and cash management teams.

Responsibilities:

• Conduct and oversee annual reviews of Cash Management products ensuring accuracy and timely updates
• Manage and maintain Courier Services contracts, coordinating effectively with vendors and internal departments
• Assist with onboarding and ongoing support for Cash Management clients
• Provide support for Electronic Banking services, including Online Banking, Mobile Banking and Remote Deposit Capture
• Assist with daily Deposit Operations functions, including account maintenance, exception item processing and ensuring regulatory compliance
• Assist with daily IRA functions, such as contributions, distributions, transfers while ensuring compliance with IRS regulations; also handle CD renewals

Preferred Skills:

• Certifications in banking or finance preferred
• Knowledge of Jack Henry products and services is helpful

Qualifications:

• At least 5 years of experience in back-office banking operations. Expertise in ACH, Wire Transfers, Internet Banking, Remote Deposit Capture, CD/IRA processing, and general Deposit Operations functions
• Proficiency in Microsoft Office Suite, especially Excel and Word, as well as Adobe Acrobat.
• High school diploma or equivalent required

Here at Bank of Bird-in-Hand, we have a comprehensive benefit package for those who qualify. Below are the range of benefits we offer to meet the needs of our employees:

• Competitive Medical, Dental, Vision Coverage
• 401(k) Retirement Plan with 4% Company Contribution
• Company Paid Life, STD, and LTD
• Health Savings Account (HSA) & Flexible Spending Account (FSA) options
• Paid Time Off (PTO), Volunteer Time Off (VTO), and Birthday PTO
• 12 Paid Holidays
• Tuition Reimbursement
• Company Events and Picnics

Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.