Office Support Person IV - Early Intervention

Office Support Person

The Office Support Person is responsible for performing standard clerical and typing duties as directed by the workload of the Early Intervention Office. The variety of responsibilities may include mail handling, telephone coverage, filing, data entry, and document processing.

Essential Duties And Responsibilities:

• Receive and transfer phone calls, as the first contact within the Early Intervention Service Coordination Office. It is imperative that consumer and families' concerns are handled promptly and appropriately for timely management of requests and needs.
• All correspondence needs prompt attention and must be sorted, copied and distributed to the appropriate party in a timely manner.
• The Office Support Staff have a role in the maintenance of all paper documents, managing archival storage, and assisting in keeping the Consumer hard copy record complete and intact both for current and future references.
• Information management is imperative in the day-to-day running of Early Intervention Office. Office Support Staff are crucial in the management of all the information relating to, consumer information, intake follow through, and service compliance.
• Data Management by entering data in Pelican, and County operated database.
• Order supplies as necessary to support optimal production and success within the office.
• Promote teamwork by working with others to exchange information, accomplish tasks and contribute to the team spirit and morale of the office.
• Other Duties as delegated.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Must Meet The Following Criteria:

• High School Degree preferred.
• Basic computer skills including Microsoft Outlook, Microsoft Word and Internet Explorer.
• Ability to follow County policies and procedures.
• Ability to respect confidentiality and HIPPA requirements.
• Ability to ensure familiarity and compliance with relevant federal, state, and county regulations, policies and procedures.
• Reliable means of transportation to get to work.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; and talk and hear. The employee frequently is required to taste or smell. The employee is occasionally required to use hands to finger, handle or feel objects, tools or controls; reach with hands or arms; and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision and depth perception. The work environment characteristics described here are representative of those an employee counters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. The noise level in the work environment is usually moderate.