Member Service Consultant - Franklin Park

Member Service Consultant

Job Overview: As a Member Service Consultant, you will be an integral part of our team, providing exceptional service to our members. This role involves handling various financial transactions and assisting members with their banking needs.

Duties:

• Process member transactions accurately and efficiently
• Assist member with account inquiries, deposits, withdrawals, and loan payments
• Identify opportunities to cross-sell products and services to meet members' financial needs
• Provide excellent member service by addressing member inquiries and resolving issues promptly
• Utilize cash handling procedures and operate a cash register
• Build and maintain strong relationships with members through effective relationship management

Experience:

• Previous experience in financial services or a banking environment is preferred
• Proficiency in cash handling and cash register operation
• Familiarity with fraud prevention detection techniques
• Strong customer relationship management skills
• Excellent communication and interpersonal abilities

Allegent Community Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Allegent Community Federal Credit Union complies with the Pennsylvania Criminal History Record Information Act. Felony and misdemeanor convictions will be considered only to the extent that they relate to an applicant's suitability for employment in the position for which they applied or are being considered. Disability Accommodation Allegent Community FCU workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require a reasonable accommodation, whether during the job application or hiring process or afterward if you are selected for an Allegent CFCU position, please call 412-586-2832 to speak with Human Resources. Pay: $20.00 per hour