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Medical Front Office - Patient Service Specialist
Manage patient check-in, scheduling, and insurance verification at the front desk
Pennsylvania, United States
Entry Level
2 days ago
Pennsylvania Staffing
Pennsylvania Staffing is not a known company associated with the domain pennsylvania.gov, which is typically used for official state government services.
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Patient Service Specialist
When patients enter our outpatient physical therapy center in Franklin, we want them to have an exceptional experience – starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and the business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room.
Responsibilities:
- Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out
- Schedule patient appointments in person and via phone
- Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders, and business development team
- Collect co-pays from patients, manage payer approvals, and conduct insurance authorizations and verifications
Qualifications:
- Minimum: High School Diploma or GED
- Preferred: 1 Year Front Desk experience, Healthcare experience, Previous therapy experience
Equal Opportunity Employer/including Disabled/Veterans
About Pennsylvania Staffing
Pennsylvania Staffing is not a known company associated with the domain pennsylvania.gov, which is typically used for official state government services.