Learning Data & Analytics Sr. Advisor - Evernorth Health Services - Hybrid

Sr. Advisor, Learning Data & Analytics

The Sr. Advisor, Learning Data & Analytics plays a critical role in transforming learning data into actionable insights that inform strategy, improve program effectiveness, and demonstrate business impact across Sales and Account Management Learning & Development (L&D). This role designs, manages, and interprets data collection processes that span the learning ecosystem—including Allego, Salesforce integration, LMS systems, and survey tools—to measure learning engagement, behavior change, and performance outcomes. Partnering across the L&D and GTM organizations, the Sr. Advisor ensures that metrics align to Kirkpatrick's 4 levels of evaluation (Reaction, Learning, Behavior, and Results) and evolve toward predictive analytics that inform readiness and performance improvement.

Key Responsibilities

• Learning Data Strategy & Governance
• Data Collection, Integration, & Analysis
• Insights & Reporting
• Collaboration & Partnership

Qualifications

• Bachelor's degree in Data Analytics, Learning & Performance, Business Intelligence, or related field (Master's preferred).
• 5+ years of experience in L&D analytics, sales enablement reporting, or related business analytics role.
• Demonstrated experience building dashboards and visualizations (Power BI, Tableau, or similar).
• Understanding of instructional measurement frameworks (e.g., Kirkpatrick, Phillips ROI) and their application to L&D data.
• Experience extracting and integrating data from multiple systems (e.g., Allego, Workday Learning, Salesforce, SurveyMonkey).
• Strong analytical, problem-solving, and storytelling skills, with the ability to translate data into business-relevant insights.

Core Competencies

• Analytical Rigor: Uses data to uncover insights that inform learning strategy and business performance.
• Strategic Partnership: Builds strong relationships with cross-functional teams to influence action and alignment.
• Data Visualization & Storytelling: Translates complex data into compelling, executive-level narratives.
• Learning Impact Measurement: Applies industry-standard models to quantify learning outcomes and ROI.
• Operational Excellence: Ensures data accuracy, consistency, and sustainability across systems and reports.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.