Inside Sales Representative (PA) (up To 10% Travel)

Inside Sales Representative

Insight Global is currently seeking an Inside Sales Representative to join a client of ours in Delson, Quebec (Montreal). In this position, you will be responsible for building rapport with current and new customers, providing product advice and technical support, and preparing quotations and sales orders. You will close accounts by handling inquiries via phone calls and email, and entering information into company databases. Your role involves ensuring compliance with quality standards by implementing process improvements and conducting root cause analysis to troubleshoot issues. Additionally, you will develop quotations by analyzing customer specifications and aligning them with the company's sales strategy and technical capabilities. You will be required to stay knowledgeable about products and industry developments, work closely with various departments to ensure effective communication and timely preparation of reports, and source new sales opportunities through inbound and outbound efforts.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

Skills and Requirements:

• 2+ years of experience in a sales, customer service, or business development position within the manufacturing industry
• Computer proficiency in MS Office (Word, Excel, PowerPoint and Outlook)
• Strong experience providing product advice, technical support, and completing orders for inbound customer calls and emails
• Education: Highschool Diploma OR Equivalent
• Previous experience working for a steel manufacturer in customer service or sales
• Basic understanding of how to navigate CAD files and review drawings to determine specifications for parts and/or materials