Field Service Engineer (des Moines, IA)

Field Service Engineer

Scientific Products is searching for a Field Service Engineer to join the team covering our Des Moines, IA territory! If you're a skilled HVAC or refrigeration technician/engineer who's ready to move beyond basic service calls and join a company where your skills will be challenged, valued, and expanded we want to hear from you. Take your technical expertise into the exciting world of high-end scientific equipment, solve problems and make an impact! This job gets you out of the shop and into the field traveling to customer sites with a high degree of autonomy. Responsibilities include the service, maintenance, repair, testing and calibration of complex equipment. Experience in refrigeration, compressors and systems; as well as the ability to read and interpret blueprints, electrical, pneumatic, and hydraulic schematics and experience with troubleshooting and repair of freeze-dryers is a plus.

Essential duties and responsibilities include but are not limited to the following, other duties may be assigned:

• Perform mid-level to advanced customer support activities including equipment installation, equipment and/or product troubleshooting and repair, equipment maintenance, and assist with equipment testing, start-up, and validation activities as needed
• Responsible for supervising and/or executing field installation and testing of equipment
• Responsible for customer technical support (product/equipment troubleshooting) including support via phone, online, or in the field
• Act as single point of contact for customer, soliciting internal technical support as needed, managing sub-contractors as needed
• Maintain broad equipment, process, and manufacturing knowledge critical to supporting equipment
• Works independently with minimal technical supervision
• Autonomous troubleshooting of various models of SP Scientific Equipment

Qualifications to perform this job successfully include but are not limited to the following:

• Able to independently coordinate/perform the installation of complex, structural capital equipment
• Able to assemble complex, often large, mechanical assemblies
• Independent troubleshooting of complex mechanical and refrigeration systems
• Able to perform manufacturing processes such as brazing, welding, etc
• Independently able to decipher electrical, mechanical, and process flow schematics

Education and/or experience:

• AAS in electrical, mechanical, or mechanic disciplines or equivalent work experience
• Refrigeration (EPA Universal Card) Required or can be obtained within 120 days post hire
• Basic understanding of PLC Controls including ladder logic
• Familiarity and use of test equipment
• Familiarity and use of hand tools
• Plumbing, including piping and brazing
• Electrical/Electronic knowledge
• Understanding of technical instructions, schematics, blueprints and specifications
• Mechanical Skills
• Computer Skills
• Degree or Certificate from approved two-year college or technical school in related field, five years related experience, or equivalent education and experience

Work Environment:

All employees have the responsibility to work in a safe manner and report any health, safety or environmental concern to their manager or supervisor in a timely manner. Employee responsibilities for Health, Safety and Environment include:

• Work in compliance with divisional health, safety and environmental procedures
• Refrain from removing or altering safety devices or guarding unless hazardous energies are controlled through lockout-tagout methods
• Report any unsafe conditions or unsafe acts
• Report defect in any equipment or protective device
• Ensure that the required protective equipment is used for the assigned tasks
• Attend all required health, safety and environmental training
• Report any accidents/incidents to supervisor
• Assist in investigating accidents/incidents
• Refrain from engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct

Why Scientific Products?

At ATS Scientific Products, we build tools that help scientists and researchers solve the world's toughest problems. Working with us, you'll support that mission every day while enjoying a rewarding career. The three parallelograms in our logo reflect our core company values: People, Process, and Performance. As part of ATS, Scientific Products leverages the ATS Business Model (ABM) to train, develop, engage, empower, and energize our people to make impactful changes in the organization. Our relentless focus on people is what continues to set us apart as a great place to build a career. We provide a wide range of innovative and high-quality scientific products that improve people's lives. We offer a robust health and welfare benefits package that includes Life, Health, Dental, Vision. We offer 401(K) including company match, Paid Time Off annually + Paid Holidays. You will enjoy career Advancement Opportunities and Tuition Assistance to help you achieve your goals and continue your career growth.

EEO and Affirmative Action Statement: ATS SP is an Equal Opportunity Employer, dedicated to a policy of non-discrimination in employment on any basis and takes affirmative action to ensure equal employment opportunities. It is our policy to provide our employees and applicants with equal employment opportunities in accordance with applicable laws and not to discriminate on the basis of race, color, religion, ancestry, national origin, age, marital status, sex, gender identification, sexual orientation, genetic information, political belief, pregnancy, citizenship, handicap or disability, status as a veteran or member of the U.S. military, or any other characteristic protected by applicable federal, state, or local laws. SP's Affirmative Action Plan is available through the HR Department and may be accessed during normal business hours.