Exam Proctoring Assistant - learning Support Services

Exam Proctoring Assistant - Learning Support Services

Position Title: Exam Proctoring Assistant - Learning Support Services

Posting Type: Graduate Assistant

Hours/week: 15-20

Eligibility: Graduate Assistant

Semester: 2024-2025 Academic Year

Location: Falvey Memorial Library

Detailed Work Schedule: The Assistant will perform the following tasks:

• Utilize our secure data management to assist with scheduling exams.
• Assist in proctoring exams when needed.
• Assist in providing testing accommodations such as reading, scribing, and assistive technology when needed.
• Monitor traffic in LSS reception area to direct students to the proctoring room, print and scan exams, and troubleshoot any issues that arise.
• Provide coverage for when the Exam Proctoring Coordinator is unavailable.
• Undertake miscellaneous tasks the Exam Proctoring Coordinator or other Learning Support Services Staff may require seasonal assistance with, including:
• Walk-in booking sessions
• Communication with undergraduate proctoring staff
• Midterm and final exam coverage
• Delivery of exams

Number of positions: 2

Department: 122-Learning Support Services

Contact Name: Holly Stupak

Contact Phone/Extension: 6105195641

Position Summary Information

Job Description Summary: The Exam Proctoring Assistant handles responsibilities including scheduling, printing, proctoring, scanning, and monitoring exams, communicating with faculty, staff, and students. The Exam Proctoring Assistant is also necessary to ensure that, in the event the Exam Proctoring Coordinator is unavailable, another constituent on campus is able to assist with questions of exam scheduling and other daily tasks necessary to the smooth functioning of accommodated exam proctoring. Hours are Monday-Friday 9-5pm with an option to work some later hours 11-7pm in our Tolentine Test Center.

Requirements:

• Excellent written and verbal communication skills
• Ability to handle fast-paced environment
• Ability and willingness to handle confidential and sensitive information
• Commitment to timelines
• Attention to detail
• Aptitude for learning new software
• Preferred: Customer service experience
• Experience with ADA accommodations

Additional Information: Must be a Villanova Graduate student. Some early evening hours involved. T/Th 11-7pm Job may require being available in two locations: Tolentine Hall and Falvey Library

Physical Demands Summary: Wage Rate: $15/hour

Closing Date (11:59pm ET): Open Until Filled

Posting Specific Questions Required fields are indicated with an asterisk (*).

• * Are you currently a registered Villanova student? - Yes - No
• * Are you eligible for work study? - Yes - No - I don't know
• * What is your availability? (days and times) (Open Ended Question)
• * Have you ever worked on campus before? If "Y", what department and semester/year? (Open Ended Question)

Optional Applicant Documents:

• **Required Documents**
• 1. Cover Letter / Letter of Interest
• 2. Resume / Curriculum Vitae
• **Optional Documents**
• 1. Letters of Reference (uploaded by applicant)