Engineering Technician - Electric

Engineering Technician - Electric

Engineering Technician - Electric Location: Wilkes-Barre, PA, US, 18711 Workplace Environment: Onsite Company: UGI Utilities, Inc. At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance.

Job Summary To assist in the provision of engineering and project management focused on extending and preserving ED's distribution system capability to serve both new and existing customers in a reliable, safe, timely, and economic manner. Resolve complex service problems.

This position is fully onsite 5 days a week in Wilkes-Barre, PA.

Duties and Responsibilities

• Design medium expansions to the distribution system to serve new customers and new load of existing customers. Meet with residential and small single/three phase business customers or their agent(s) to identify their service requirements, explain ED's requirements, and process for extending service, and authorize new service entrance locations. Produce the necessary design documents to accomplish the project, obtain the necessary right-of-way and permits, stake out the project in the field, deliver the design to C&M, and schedule the construction to be completed in time to meet the customer's needs.
• Identify and design medium distribution system projects to improve the safety, reliability, and adequacy of service to existing customers. This includes secondary modernization, re-sectionalizing, load balancing, transformer and recloser change out, and small distribution line conversion, relocations and end of life replacement projects. Produce the necessary design documents to accomplish these projects, obtain the required rights-of-way and permits, stake out the project in the field, and deliver the design to C&M in a timely manner.
• Troubleshoot and resolve service problems such as fluctuating lights, stray voltage, and adequate voltage. Meet with customers to resolve issues regarding clearance, location, and condition of ED facilities and other related matters.
• Assist in the restoration of service due to storm damage or equipment failure. Provide coverage for other technicians during their absence. Review all mapping updates resulting from work produced to assure accurate representation. Perform other related duties.
• Follow up/monitor customer service questions and confirm timely UGI standard installation of facilities.

Knowledge, Skills and Abilities

• Knowledge of UGI's distribution line construction standards, methods, and equipment.
• Knowledge of National Electric Safety Code and National Electric Code. PA 1-Call, and OSHA regulations pertaining to electric distribution work. Knowledge of UGI's safety rules
• Knowledge of electrical distribution equipment & power requirements
• Knowledge of UGI's Electric Service Tariff.
• Ability to work independently and manage projects from start to completion. Ability to adapt standard practices to meet unique customer needs.

Education and Experience An Associate Degree in Electrical Engineering or equivalent degree is preferred. Extent of experience will be considered if education is not in-line with the education requirement. This position recommends two (2) years of experience with increasing responsibility and skill level.

UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices.