Customer Service Representative

Customer Service Representative

Responsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deal with a variety of concrete variables in situations where standardization exists. Communicates and interacts with customers, vendors and co-workers professionally ensuring questions are answered accurately and in a timely manner. Functions as a team member within the department and organization, as required, and perform any duty assigned to best serve the company.

Location: Mount Pleasant, Pennsylvania (PA) Shift: 1st Shift Full Time / Part Time: Full Time

Required Qualifications: Required Education: High School Diploma/GED or Required Experience: 6 - 12 Months Please specify: Customer service, call center and / or related area.

Preferred Qualifications: Preferred Education: High School Diploma/GED or Equivalent Experience Preferred Experience: 1 - 2 Years Please specify: Customer service, call center and / or related area within foodservice industry.

Company Description: Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers — providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.