Business Services Representative

Business Services Representative

Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal driven? Then the Business Services Representative position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

Overall responsibility for building business relationships with current, former, and new clients:

• Conduct outreach calls to area employers and send emails with the intent of setting up informative meetings that will educate businesses on all CareerLink® services
• Coordinate and host job fairs and hiring events
• Screening and refer qualified individuals to job openings
• Develop work-based training opportunities with local businesses, including incumbent worker training, OJTs, apprenticeships, and youth work experience
• Build strong relationships with the employer community in Delaware County
• Work in partnership with all PA CareerLink® Delaware County staff, including local providers, to help fill job leads
• Partner with the DCWDB to establish a cadence of communication, including regular meetings and submission of performance reports
• Promote all facets of business services, including work-based learning opportunities, recruitment events, and information on tax credits and training funds, to raise awareness and increase utilization of PA CareerLink® Delaware County by employers
• Share employer success stories through videos and testimonials that highlight the benefits of utilizing services
• Attend all key events, join relevant associations, and host networking events at local employers, union facilities, and at the PA CareerLink® Delaware County
• Ensure job seekers are appropriately prepared to engage with employers by providing resources, referrals, and documentation of services
• Promote employer partner opportunities and prescreen, coach, and refer job seekers to employers through virtual or in-person Interview Prescreen Days
• Host application sessions where staff will assist jobseekers on the completion of online applications
• Offer monthly educational webinars for employers on a variety of topics
• Meet performance criteria on a weekly, monthly, and annual basis
• Conduct Job Task Analysis as requested
• Enter employer information into all appropriate databases and monitor employer activities
• Other opportunities as available

Qualifications:

• Marketing and sales experience preferred
• Customer service experience required
• Must be comfortable making presentations to large groups of people
• Must be able to work independently with little or no supervision
• Good interpersonal skills
• Must be computer literate
• Valid Driver's License and an automobile are required

Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support! EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.