Aging Care Manager 3 - Protective Services (2 Vacancies)

Aging Care Manager 3 - Protective Services

The Aging Care Manager 3 – Protective Services position is responsible for maintaining a caseload of vulnerable clients who are in need of protection or mental health case management services, which are part of the overall program in a county area agency on aging.

This position reports directly to the Aging Care Management Supervisor. This position does not exercise supervision over other employees.

Essential duties of the position include:

• Receiving and reviewing reports of need regarding older persons referred for protective services.
• Initiating investigations in accordance with time frames specified in Local Plan for Protective Services and State regulations.
• Completing standardized electronic forms for investigation, assessment, and service plan.
• Making referrals to/authorizing services/programs/agencies for consumer care.
• Completing reassessment after 30 days of service, change in level of care, or at termination of Protective Services status.
• Utilizing procedures in Local Plan for Protective Services/State regulations for involuntary intervention as needed.
• Testifying in court proceedings as appropriate.
• Providing notification to alleged perpetrators in investigations resulting in substantiation.
• Performing intake assessments with assigned consumers.
• Providing care management service to consumers on assigned caseload.
• Functioning as an advocate for consumers.
• Authorizing in-home services provided by Agency's subcontractors.
• Maintaining certification for Older Adults Protective Service investigation and provision.

Required minimum qualifications include:

• One year as an Aging Care Manager 2 or Aging Program Assessor; OR one and one-half (1 ½) years of professional human services, law enforcement including investigative experience, or nursing experience; AND a bachelor's degree in social sciences, behavioral sciences, human services, or a closely related field.
• Employee must possess and maintain a valid and current motor vehicle operator's license.
• Personal vehicle required for County business, employee is eligible for mileage reimbursement.

Knowledge, skills, and abilities include:

• Knowledge of casework principles and methods.
• Knowledge of the basic principles and methods of supervision.
• Ability to work effectively with older adults and to aid them to grow in the constructive use of their potential in adjusting to their specific problems.
• Ability to clearly express ideas orally and in writing.
• Bi-lingual (Spanish Speaking) preferred but not required.

Physical demands include frequently walking, sitting, talking, or hearing. The employee must occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment is moderately quiet.