Assistant Director Of Student Care And Advocacy For Off Campus Student Support

Assistant Director Of Student Care And Advocacy For Off-Campus Student Support & Community Partnership

The Assistant Director of Student Care and Advocacy for Off-Campus Student Support & Community Partnership will serve as part of the Student Care and Advocacy team and will work to further its mission of supporting students who face challenges during their college experience. Primarily, the Assistant Director will assist students and families navigate the off-campus living environment, serve as a liaison between the University and off-campus housing providers, partner with a wide range of community stakeholders around basic needs security concerns and town-gown issues, and ensure holistic case management for students in need of assistance with concerns falling within Student Care & Advocacy's scope of service.

This position offers a flexible work arrangement that combines remote and on-campus work. Questions related to flexible work should be directed to the hiring manager during the interview process.

Specific duties include:

• Serve as an integrated member of the Student Care and Advocacy team while acting as the primary contact and subject matter expert on off-campus living concerns.
• Create and maintain resources to help students secure their basic needs while enrolled at Penn State, including but not limited to off-campus housing.
• Develop and foster positive relationships with local landlords and property managers.
• Host housing resource fairs and a housing website that connects landlords with students.
• Connect students with services to assist with informal dispute resolution & other grievances.
• Advise student organizations and student governments interested in off-campus living issues.
• Engage with students and student organizations to provide an organized outlet for student activism around tenant, town-gown, and other off-campus issues.
• Serve as a collaborative resource across the University and in the communities within which our campuses are situated regarding off-campus student issues.
• Coordinate Student Care and Advocacy outreach efforts, including resource fairs, tabling, and presentations. Occasionally present on off-campus student support issues. Coordinate broader outreach and education efforts, delivered collaboratively by the team to students, families, and community partners.
• Lead innovative programming, events, and initiatives to support students moving and living off-campus across the spectrum of their off-campus experience.
• Serve on relevant task forces, search committees, advisory groups, and planning groups.
• Provide holistic case management for students in need of assistance with concerns falling within Student Care & Advocacy's scope of service.
• Serve on the Student Affairs On-Call Rotation, responding to crisis or emergency incidents after-hours and on weekends.

Minimum Education, Work Experience & Required Certifications

If filled as Student Advocacy Specialist - Advanced Professional, this position requires: Bachelor's Degree 3+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None If filled as Student Advocacy Specialist - Senior Professional, this position requires: Master's Degree 6+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None

Background Checks/Clearances

Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.

Salary & Benefits

The salary range for this position, including all possible grades, is $46,400.00 - $74,000.00.

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.

Campus Security Crime Statistics

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.

EEO Is The Law

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission.