Peloton Operations Expert

Peloton Operations Expert

Detail-oriented, proactive, and service-driven, our Peloton Operations Experts are essential to ensuring seamless behind-the-scenes operations within Peloton's retail showroom and studio. They are the backbone of store logistics and execution, owning everything from shipping and receiving to inventory management, visual merchandising, and apparel operations. Our Operations Experts not only keep our store running smoothly but also support the selling team by maintaining an exceptional in-store experience and assisting customers as needed.

Your Daily Impact At Peloton

• Lead visual merchandising execution in partnership with the broader showroom team
• Support and manage apparel operations, including inventory accuracy through regular counts, processing transfers, replenishment, and maintaining display standards and stock availability
• Collaborate with the sales team to ensure the showroom is customer-ready at all times
• Partner with leadership to implement operational strategies and process improvements
• Provide support on the sales floor when needed, delivering excellent customer service and contributing to sales goals
• Maintain operational compliance and loss prevention standards
• Ensure back-of-house areas are organized, efficient, and aligned with Peloton's operational standards

You Bring To Peloton

• Prior retail operations or back-of-house experience preferred
• Strong organizational skills and attention to detail
• A team-oriented mindset with a proactive and problem-solving approach
• Excellent communication skills and a willingness to jump in wherever needed
• Comfort with technology, including MS applications (Word, Excel), Apple products, and inventory management systems
• An appreciation of fitness and a balanced lifestyle
• High school graduate or equivalent
• Must be able to work nights, weekends, and holidays

Physical Requirements

This is a physically active position, involving frequent standing, walking, bending, and lifting items weighing 25 lbs or more. The physical demands described are representative of those required to perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The actual base salary offered for this position will depend on numerous factors including, without limitation, experience and business objectives, and if the location for the job changes.

As an organization, one of our top priorities is to maintain the health and wellbeing for our employees and their family. To achieve this goal, we offer robust and comprehensive benefits including:

• Medical, dental and vision insurance
• Generous paid time off policy
• Short-term and long-term disability
• Access to mental health services
• 401k, tuition reimbursement and student loan paydown plans
• Employee Stock Purchase Plan
• Fertility and adoption support and up to 18 weeks of paid parental leave
• Child care and family care discounts
• Free access to Peloton Digital App and apparel and product discounts
• Commuter benefits and Citi Bike Discount
• Pet insurance and so much more!

Peloton provides Members with expert instruction, and world class content to create impactful and entertaining workout experiences for anyone, anywhere and at any stage in their fitness journey. Founded in 2012 and headquartered in New York City, Peloton has millions of Members across the US, UK, Canada, Germany, Australia, and Austria.

Peloton is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. Equal employment opportunity has been, and will continue to be, a fundamental principle at Peloton, where all team members, applicants, and other covered persons are considered on the basis of their personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, pregnancy, genetic information, military or veteran status, sexual orientation, gender identity or expression, marital and civil partnership/union status, alienage or citizenship status, creed, genetic predisposition or carrier status, unemployment status, familial status, domestic violence, sexual violence or stalking victim status, caregiver status, or any other protected characteristic as established by applicable law. This policy of equal employment opportunity applies to all practices and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.