Operations Internship

Operations Internship

Operations Internship in London for the Operations department. This is an on-site role with a three-month fixed-term placement. PWB is a FoodTech scale-up with over £25 million of funding, and we want to revolutionize food delivery through the creation and franchising of virtual food brands (brands designed for delivery), operated by anyone that runs a commercial kitchen - there's 70,000 of them in the UK. We offer kitchen operators everything they need to sell our brands through delivery apps whilst continuing to service their core customers. You run the kitchen, we do the rest! In short, we're defining the future of the food delivery market! Nobody's growing as fast as us in the UK, and we're looking for great people to join us on our journey. We're launching an experimental development kitchen and restaurant space, and are looking for a proactive, organized, and hands-on Graduate to support the full setup and launch process. This role offers a unique opportunity to be involved in every aspect of bringing a new dining concept to life - from supplier sourcing and kitchen setup to digital infrastructure and launch marketing. You'll gain first-hand experience in project management, operations, procurement, and marketing within a creative and fast-paced environment.

Operations & Procurement

• Research, source, and purchase all required kitchen and restaurant equipment and materials (e.g. kitchenware, furniture, uniforms, décor).
• Obtain quotes, negotiate prices, and manage supplier relationships to ensure timely delivery.
• Maintain an organized inventory and purchasing tracker.

Supplier & Contractor Coordination

• Liaise with suppliers, designers, and contractors to ensure the project stays on schedule and budget.
• Oversee installation, testing, and setup of all kitchen and restaurant systems.
• Support compliance processes (e.g. food safety, health and safety, building regulations).

Digital Infrastructure Setup

• Lead the setup of supporting digital systems including:
• Booking and reservations website
• Social media profiles and basic content setup
• Digital table management or ordering systems
• Point of sale (POS) and payment solutions
• Sales and reporting integrations
• Coordinate between internal teams and any third-party providers to ensure smooth deployment.

Marketing & Launch

• Support the marketing and communications strategy for the café opening.
• Assist in developing social media content, promotional campaigns, and local outreach activities.
• Help coordinate the launch event and other promotional initiatives.

Stakeholder Engagement

• Report progress, present options, and make recommendations to senior stakeholders.
• Provide clear, evidence-based updates to support decision-making.

About You:

• Recent graduate or current student in Business, Hospitality, Marketing, Project Management, or a related field.
• Proficient in Microsoft Office / Google Workspace.
• Some experience in a project, retail, or hospitality environment (preferred but not essential).
• Highly organized, detail-oriented, and proactive.
• Strong communication and interpersonal skills.
• Confident liaising with suppliers, contractors, and senior team members.
• A creative mindset with an interest in marketing and branding.
• Comfortable managing multiple tasks and deadlines simultaneously.
• Enthusiastic about hospitality, food, and customer experience.