Service Operations Intern - Korean/english

Service Operations Intern

Are you looking to jumpstart your career in the gaming industry and work closely with a dedicated team across multiple communities, platforms, and games?

Pearl Abyss - the company behind the highly acclaimed Black Desert franchise - is seeking a passionate and motivated Service Operations Intern for its European Publishing Office who has a keen interest in gaming and wants to gain practical experience in the industry.

Our company offers a dynamic and collaborative environment where you will work alongside experienced professionals to learn and develop essential skills relevant to your desired career paths. You will be in a highly collaborative role, creative, and work with results-oriented teams – Live-ops, Community Management, and more to help them further grow and maintain the European player base across all platforms.

As an Service Operations Intern, you will also learn about continuously monitoring the game's live service, handling day-to-day live operations tasks, collecting in-game issues and player feedback and engaging players by designing and executing in-game events.

You will join a dedicated team working across multiple communities, platforms, and games Black Desert, and upcoming releases such as Crimson Desert, DokeV, and PLAN 8.

Application deadline: 30 September 2023

Internship period: Flexible starting dates, internship period last for 3 to 6 months depending on program requirements

Responsibilities:

• Effectively handle communication through various channels between our South Korean HQ and our European office's stakeholders (PR, Live-Ops, Marketing, etc.)
• Translate internal documents. Specifically, translate content updates, plans, patch notes, community reports, and planning documents for marketing, public relations, marketing assets, and internal Slack or email communications.
• Take care of ad-hoc projects as needed.
• Other work includes local market research, monitoring in-game and community trends, etc.