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Guest Service Agent

Process guest check-ins and check-outs while ensuring exceptional service and guest satisfaction
Romulus, Michigan, United States
Entry Level
3 weeks ago
Peachtree Group

Peachtree Group

A diversified investment firm specializing in real estate, private equity, and credit with a focus on long-term value creation.

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Guest Service Agent

The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.

Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Guest Service Agent
Romulus, Michigan, United States
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About Peachtree Group
A diversified investment firm specializing in real estate, private equity, and credit with a focus on long-term value creation.