Technical Operations Specialist

Technical Operations Specialist

Maintain deep domain expertise in Paysafe portfolio products.

Close collaboration with product teams to ensure operational readiness of new products/features.

Maintain and update internal and external documentation of APIs and processes.

Share knowledge with other operation teams to enable them to onboard and support our B2B clients.

Support enterprise clients with proper technical monitoring.

Investigate application logs to resolve business partner and product related problems.

Analyse, resolve, escalate and document various technical problems reported by business partners.

Working as a part of an international team.

Education in the field of IT.

Knowledge in Postman, REST APIs, SOA XML APIs, SQL, AppDynamics or Splunk is an advantage.

Relevant experience in e-commerce and/or the payment industry is an advantage.

Proficiency with Microsoft Office applications (Outlook, Word, Excel, PowerPoint).

Analytical and problem-solving skills.

Project and product management skills.

Strong communication & teamwork skills.

Fluent in English.

The opportunity to write the history of a leading and growing multinational company.

Tailor-made training and ongoing development to help you enhance your skills in the field of online payments.

Multiple career progression opportunities in a dynamic in-house business.

Environment where product expertise, professional and personal commitment are rewarded.

Competitive remuneration and social benefits package (25 days annual paid leave, 4 days paid volunteering time a year through our Paysafe Giving initiative, health insurance, sports card, team events, company discounts, variety of soft skills, business and technical training programs).

Fun and collaborative working atmosphere.

Flexible working model - we encourage our employees to embrace our flexible working approach. You will be expected to work from home and spend an average of three days a week at our Sofia office as part of our hybrid work model.

Are you ready to take your career to the next level? Join our team that is inspired by a unified vision and propelled by passion.

Send your CV in English.

Only shortlisted candidates will be contacted for an interview.

Equal Employment Opportunity.

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you.