Shared Services Agent

Shared Services Agent

Paysafe ("Paysafe") (NYSE: PSFE) (PSFE.WS) is a leading payment platform with a long track record of serving merchants and consumers in the global entertainment sector. Its primary goal is to enable businesses and consumers to connect and conduct transactions seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With over 20 years of experience in online payments, an annualized transaction volume of more than $130 billion in 2022, and approximately 3300 employees located in more than 12 countries, Paysafe connects businesses and consumers through 100 types of payment in over 40 currencies worldwide. Delivered through an integrated platform, Paysafe solutions are geared towards transactions initiated from mobile devices, real-time analytics, and the convergence of traditional and online payments. More information is available at www.paysafe.com.

Are you ready to make an impact? Join our team inspired by a unified vision and driven by passion.

To accelerate our growth, we are looking for a Shared Services Agent.

Responsibilities And Functions Of The Offered Position:

• Manage the cases of refunds for their prompt resolution.
• Update both merchants and buyers on the status of the refunds related to them.
• Send refund reports to the merchants
• Identify and report impediments, errors, and bottlenecks that wreak havoc on the completion of processes.
• Assist in the team's other processes, if required.

Requirements:

• 1 year experience in payment methods, fintechs (Desirable)
• Availability for hybrid work.
• Education: Industrial Engineering, Business Engineering, Administration.
• Academic Degree: University graduate INDISPENSABLE
• Knowledge in Microsoft Office, particularly Word, Excel, and PPT.
• Excel level intermediate-advanced (Desirable Macros)
• Intermediate-Advanced English

Why Should You Work With Us?

• A promise for us to live the values: Pioneers, Brave, Open, and Focused. Our four values are at the heart of everything we do and inspire the way we work together.
• A global community of pioneers who want to impact the payment industry worldwide.
• An international, diverse, and inclusive work environment that incorporates people like you!
• Hybrid work model that combines remote work and office days within Lima.
• Many initiatives, such as wellness evenings and days without internal meetings, to focus on what is important to you.
• Paysafe Days to celebrate together the achievements during a global festive event.
• A voluntary day task to support a cause that you care about in your community.
• International career development and opportunities if you are prepared and open for it.

Does it sound interesting? We are looking forward to your application!

More information at: https://www.paysafe.com/en/careers/

Paysafe is an equal opportunity employer. We value diversity and are committed to creating a respectful work environment for all, regardless of race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.