Genai Native Product Engineer

GenAI Native Product Engineer

Location: Jacksonville, FL, US

Company: Paysafe

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel, and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.

We're building GenAI-native tools that don't just work — they become part of how the company operates. You'll join a small, empowered product team delivering production AI systems used by real internal teams and merchants. This is startup speed with real operational impact inside a regulated fintech environment. This is not a research or PoC initiative — systems built by this team are expected to reach production, be adopted, and make measurable difference in how work gets done.

We experiment quickly, but we also own what we ship: reliability, usability, and adoption.

What you will do:

• Ship to production, measure usage, and iterate based on real feedback and operational data
• Partner with domain experts to replace manual decision workflows with reliable, auditable AI-assisted systems
• Design and operate GenAI solutions including retrieval, evaluation, monitoring, and cost-aware inference pipelines
• Build end-to-end AI products across UI, services, and platform layers (stack chosen pragmatically)
• Create reusable AI capabilities and internal platforms other teams can safely build on
• Design human-AI interactions where outputs are understandable, verifiable, and actionable
• Release incrementally to real users and continuously improve based on adoption and performance metrics

To be successful you should:

• Have built and operated real production systems and want to apply that rigor to GenAI products
• Be familiar with modern LLM ecosystems and eager to evaluate and evolve approaches rather than follow a fixed framework
• Think in systems, feedback loops, and operational behavior — not just features
• Be comfortable working in 0→1 environments while bringing structure and reliability
• Care about usability, developer experience, and operator trust in AI outputs

Bonus: experience with evaluation, observability, or operating ML/AI systems in production

Why join:

You will help define how AI is safely and effectively used across the organization — not just build isolated tools. We deploy AI into real operational processes where reliability, governance, and auditability matter. The problems are closer to decision-making and workflow transformation than chatbots. The team has dedicated infrastructure, security-approved experimentation environments, and a clear path from prototype to production. Success here is measured by adoption, reliability, and business impact — not by demos or presentations. If you like building new systems, seeing people rely on them, and shaping how a large company actually works, you'll feel at home.

Life at Paysafe: One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you'll be one of over 3200 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth.

Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.

Equal Employment Opportunity: Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type with regard to ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments please let us know. We will be happy to help and look forward to hearing from you