Internal - Full Time, Permanent Residential Support Worker - FSL Designated

Residential Support Worker

Residential Support Worker, Full-time, Permanent - FLS Designated

This position is designated for female applicants only, in accordance with the applicable provisions of the Human Rights Code, as this is a bona fide occupational requirement. The designation is intended to support the achievement of equitable representation and address specific needs relevant to the role. We are committed to fostering an inclusive and supportive environment, and we encourage applications from all women, including those from diverse and underrepresented backgrounds.

Ce poste est réservé exclusivement aux femmes, conformément aux dispositions applicables du Code des droits de la personne, car il s'agit d'une exigence professionnelle justifiée. Cette désignation vise à favoriser une représentation équitable et à répondre à des besoins spécifiques liés à la nature du poste. Nous nous engageons à créer un environnement inclusif et bienveillant, et nous encourageons les candidatures de toutes les femmes, y compris celles issues de milieux diversifiés et sous-représentés.

Location: Haileybury

Permanent, Full-Time

Start date: TBD

Employment conditions: Day, Evening, Shift, Weekend, Night, Flexible hours.

Wage Range: $23.09 - $24.95

Residential Support Workers provide feminist-based, compassionate and innovative supports, counseling and therapeutic/activity-based group programing for women and their children who are living in the shelter. Residential Support Workers give support to develop goals, a plan of action, and strategies for women and their children in the shelter. They encourage a caring, healthy, safe and positive work and residential setting for women in the shelter as they assist woman. They perform case-management, assess and plan for her personal safety, and refer to additional counseling and legal supports with a harm reduction approach. Staff promotes support groups and activities to help women through this difficult time in their lives, and provide productive outlets for them to promote personal growth and healing. As well, they prevent, manage and defuse any behavioral issues that arise within the shelter.

Bilingualism Mandatory (English and French)

Diploma or degree in Social Work or equivalent experience

Vulnerable sector check

Driving record check

Own transportation, Valid driver's license

First Aid/CPR Certificate, Food Handler Training, Applied Suicide Intervention Skills Training (ASIST), Non-violent Crisis Intervention (NVCI) Certificate

Fast-paced environment, work under pressure, housekeeping activities

Administrative and office activities, research techniques, food preparation

Up-to-date Covid-19 Vaccinations

Approachable

Client-focused

Compassionate

Creative

Able to make a decision

Ethical and value-driven

Trustworthy

An excellent written and verbal communicator

A strong listener

Knowledgeable of violence against women legislation and harm reduction strategies

Prepare and maintain client files and communicate effectively with colleagues

Practice inclusion

Effectively manage crisis/conflict

Act with integrity at all times

Maintain program statistics for the purposes of evaluation

Effectively appraise clients' needs or eligibility for specific services

Liaise with other social services agencies and health care providers

Women's shelter, Women's drop-in centre

Deadline to apply: November 5th, 2025 by 4:00pm EST

Only those candidates selected for an interview will be contacted.