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Technical Account Manager

Become an expert in all things compensation.
San Francisco Bay AreaNew York
Mid-Level
$144,500 - 170,000 USD / year
3 weeks ago
Pave

Pave

Plan, communicate, and benchmark your compensation in real-time.

✨ About The Role

- Become a Pave product and compensation expert, managing 30-40 customers at a time to ensure successful onboarding and value realization - Collaborate with Account Management, Sales, Product, and Engineering teams to support customer success and long-term relationships - Focus on customer outcomes, ensuring they achieve their goals using Pave and maintain healthy adoption and usage - Deal with a variety of stakeholders, from timeline-driven project managers to mission-driven Heads of People and metrics-driven Finance professionals - Dive deep into understanding customer needs, finding solutions that not only solve immediate problems but also prevent future issues

⚡ Requirements

- Experienced in customer-facing roles at SaaS companies, with 2-5 years of experience in Project Management, Customer Success, or Implementation Management - Strong project management skills with a meticulous approach to planning and execution, ensuring customer needs are met efficiently - Creative problem solver who can identify solutions that may not be immediately obvious to meet customer goals - Ability to work autonomously, prioritize effectively, and handle various stakeholders with different priorities and needs - Excited to work in a fast-paced startup environment, wearing multiple hats and eager to make an impact
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Technical Account Manager
San Francisco Bay AreaNew York
$144,500 - 170,000 USD / year
Sales
About Pave
Plan, communicate, and benchmark your compensation in real-time.