Commercial Account Manager
Pave
Commercial Account Manager
At Pave, we're building the industry's leading compensation platform, combining the world's largest real-time compensation dataset with deep expertise in AI and machine learning. Our platform is perfecting the art and science of pay to give 8,500+ companies unparalleled confidence in every compensation decision.
Top tier companies like OpenAI, McDonald's, Instacart, Atlassian, Synopsys, Stripe, Databricks, and Waymo use Pave, transforming every pay decision into a competitive advantage. $190+ billion in total compensation spend is managed in our workflows, and 58% of Forbes AI 50 use Pave to benchmark compensation.
The future of pay is real-time & predictive, and we're making it happen right now. We've raised $160M in funding from leading investors like Andreessen Horowitz, Index Ventures, Y Combinator, Bessemer Venture Partners, and Craft Ventures.
Go to Market
The GTM pillar of Pave includes our Customer Success, Marketing, Partnerships, Revenue Operations, Sales, and Strategy teams. This community drives business growth and ensures every Pave client has an amazing experience.
As the market-facing engine of our compensation intelligence platform, the GTM pillar translates Pave's innovative solutions into tangible value for compensation leaders worldwide. Our customer success team ensures clients maximize ROI from our product suite, while marketing articulates how Pave transforms outdated compensation practices into strategic advantages. The partnerships team expands our ecosystem, integrating Pave seamlessly with HRIS and financial systems. Revenue operations optimizes our selling motion across company sizes and industries, while our sales team helps compensation leaders understand how data-driven decisions can attract and retain talent. Through strategic planning and execution, this pillar doesn't just acquire customers - it builds a community of forward-thinking compensation professionals who champion pay transparency and equity in their organizations, further solidifying Pave's position as the industry's compensation intelligence leader.
Account Management @ Pave
The Account Management team is responsible for ensuring our customers are successful, retained, and growing. As a Commercial Account Manager, your mission is to drive customer outcomes and revenue retention by helping your customers unlock the full value of Pave. You will leverage one-to-many, scalable methods to drive customer engagement and retain/grow revenue. This will be a highly visible and cross functional role - the AM function will partner closely with our Sales, Customer Success Engineering, Marketing and Operations team to drive revenue for Pave.
What We're Looking For
- 2-3 years of experience in Account Management, Customer Success Manager or related customer-facing position within a rapidly growing B2B SaaS company. It's a plus if you've worked in the HR tech space.
- Experience leveraging high-touch and one-to-many tactics to drive positive customer outcomes and enable users to further leverage the platform.
- Demonstrable track record of hitting/surpassing commercial targets.
- Excellent interpersonal skills with a history of building strong business relationships
What You'll Get Out Of It
- Become an expert in compensation.
- Further an incredibly important vision to unlock a labor market built on trust by creating confidence in compensation decisions.
- A lot of learning, and a lot of fun!
Life @ Pave
Since being founded in 2019 Pave has grown globally. We're based across our HQ in San Francisco's FiDi neighborhood, Flatiron in NYC and regional hubs in Salt Lake City and the United Kingdom. We embrace a high-energy, collaborative in-person work environment at these locations, operating on a hybrid schedule that brings teams together in-office on Mondays, Tuesdays, and Fridays.
Benefits
At Pave roles, responsibilities, and compensation grow as you do, reflecting our commitment to your professional development.
- Comprehensive Medical, Dental and vision coverage for you and your family, with plenty of options to suit your needs
- Flexible PTO and the ability to work from anywhere in the world for a month
- Lunch & dinner stipends as well as fully stocked kitchens to fuel you
- Quarterly education stipend to continuously grow
- Robust parental leave to bond with your new family
- A commuter stipend to help you collaborate in person
Vision
Our vision is to unlock a labor market built on trust.
Mission
Our team's mission is to build confidence in every compensation decision.