View All Jobs 1385
Analyst, Customer Operations
Implement automation solutions to improve operational efficiency and scalability.
San Francisco Bay AreaNew York
Mid-Level
$106,250 - 125,000 USD / year
4 months ago
Pave
Plan, communicate, and benchmark your compensation in real-time.
Job is no longer active
8 Similar Jobs at Pave
✨ About The Role
- Responsible for collecting, analyzing, and interpreting data related to customer success metrics
- Generate reports and dashboards to provide insights into forecasting, customer behavior, trends, and improvement opportunities
- Evaluate existing customer success processes to identify inefficiencies and areas for enhancement
- Collaborate with cross-functional teams to streamline processes and enhance the overall customer experience
- Develop a deep understanding of the customer lifecycle journey and identify opportunities to enhance customer engagement and satisfaction
âš¡ Requirements
- Experienced in data analysis, preferably in a customer-facing or operational role, with at least 2 years of relevant experience
- Proficient in data analysis tools such as Excel, Looker, and Tableau
- Strong analytical and problem-solving skills to translate data into actionable insights
- Excellent communication and interpersonal skills to collaborate effectively across teams
- Thrives in a dynamic startup environment, demonstrating adaptability, resilience, and initiative
Analyst, Customer Operations
San Francisco Bay AreaNew York
$106,250 - 125,000 USD / year
Operations
Job is no longer active
About Pave
Plan, communicate, and benchmark your compensation in real-time.