Operations Coordinator

Operations Coordinator

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties throughout the United States and Canada. Built upon principles of customer service and leadership, not only living our company values to be more than just a service provider but to restore communities.

Job Responsibilities

• Field calls/emails from customers, partners, and team members
• Problem solves and helps people find solutions
• Intake, dispatch and follow-up of jobs/claims
• Ensure compliance with standards and regulations utilizing internal office systems
• Handles accounts receivables
• Stays in constant contact with customers, industry partners, and team members
• Secures documentation, ensures compliance with all work flow metrics
• Handle sub-contractor paperwork-W-9, Insurance Certificates
• Accounts Receivables: job closing, invoicing and collections
• Assist in managing vehicle fleet upkeep
• Other tasks and projects as assigned

Skills Desired of Team Member

• Organized, who likes a fast-paced environment
• Excellent communication skills
• Likes to problem-solve and help people find solutions
• Enjoys completing tasks
• Is a stickler for the details
• Can review data and deductively think through what information might be missing
• Proactive, assertive personality
• Likes to create and follow systems while helping others to follow them as well

We support and hire Veterans, and we are an Equal Opportunity Employer!