Swedish Speaking Support Center Analyst

Swedish Speaking Support Center Analyst

Patrique Mercier Recruitment is excited to present an outstanding opportunity for a Swedish Speaking Support Center Analyst to join our dedicated team! If you are passionate about technology and excel in customer service, this role is tailored for you.

As a Swedish Speaking Support Center Analyst, you will provide essential support to our Swedish-speaking clients, helping them troubleshoot and resolve their technical issues effectively. Your communication skills and ability to solve problems will greatly enhance the customer experience and satisfaction.

This position not only allows you to leverage your language skills but also to further your career within a supportive and innovative work environment!

Responsibilities

• Deliver exceptional support to Swedish-speaking customers through various channels, including phone, email, and chat.
• Troubleshoot and resolve a wide range of technical issues related to software, hardware, and applications.
• Maintain detailed records of customer interactions, inquiries, and resolutions.
• Collaborate with team members to effectively escalate complex issues when needed.
• Stay informed about product features and updates to provide accurate assistance to clients.
• Engage in continuous training to enhance product knowledge and technical capabilities.