Swedish Speaking Streaming Platform Support Representative

Swedish Speaking Streaming Platform Support Representative

Patrique Mercier Recruitment is pleased to offer an exciting opportunity for a Swedish Speaking Streaming Platform Support Representative! If you are enthusiastic about customer service and have an interest in the streaming industry, this role is perfect for you.

In this position, you will be the first point of contact for Swedish-speaking customers, assisting them with inquiries, troubleshooting technical issues, and ensuring they have a seamless experience on our streaming platform. Your role will be vital in enhancing user satisfaction and support.

Join our vibrant team and help users enjoy their favorite shows and movies with ease!

Responsibilities

• Provide excellent support to Swedish-speaking users through email, chat, and phone communications.
• Identify and troubleshoot technical issues related to the streaming service.
• Assist customers with inquiries regarding account setup, navigation, and subscription details.
• Document customer interactions accurately in our support database.
• Collaborate with the technical team to resolve complex challenges as needed.
• Participate in ongoing training to stay current with platform updates and service enhancements.