Swedish Speaking Frontline Support Representative

Swedish Speaking Frontline Support Representative

Patrique Mercier Recruitment is delighted to offer an exciting opportunity for a Swedish Speaking Frontline Support Representative! If you are passionate about customer service and enjoy assisting others, this role is tailor-made for you.

In this position, you will act as the first point of contact for our Swedish-speaking customers, providing them with the support they need across multiple channels such as phone, email, and live chat. Your dedication to high-quality service will help ensure that our clients have positive experiences. Join our thriving team and be a part of our success in delivering exceptional customer support!

Responsibilities:

• Provide outstanding customer service to Swedish-speaking clients by addressing their inquiries through various communication methods.
• Efficiently resolve customer issues and inquiries, ensuring a high level of satisfaction.
• Document all customer interactions accurately for future reference and tracking.
• Collaborate with fellow team members to enhance service delivery and share knowledge.
• Stay informed about the company's products and policies to effectively assist customers.
• Follow company guidelines and standards to maintain quality and service compliance.