Swedish Speaking Email Support Specialist

Swedish Speaking Email Support Specialist

Patrique Mercier Recruitment is excited to present a fantastic opportunity for a Swedish Speaking Email Support Specialist! We are looking for enthusiastic individuals committed to delivering outstanding customer service through effective written communication.

In this role, you will support our Swedish-speaking customers by responding to their inquiries and resolving issues via email. Your exceptional communication skills will be essential in cultivating positive customer relationships and ensuring high levels of satisfaction. Join our team and play a vital role in providing exceptional customer experiences!

Responsibilities

Manage customer inquiries and issues through prompt and professional email correspondence.

Provide accurate information regarding our products and services to enhance customer understanding.

Document all customer interactions and resolutions systematically in the relevant systems.

Collaborate with team members to refine service processes and elevate customer satisfaction.

Stay updated about the company's product offerings and any changes to provide informed support.

Collect and analyze customer feedback to identify opportunities for service improvement.