Spanish Speaking Technical Support Advisor

Spanish Speaking Technical Support Advisor

Patrique Mercier Recruitment is excited to announce a vacancy for a Spanish Speaking Technical Support Advisor! This position is designed for individuals who are fluent in Spanish and have a passion for providing excellent customer support in the tech industry.

As a Spanish Speaking Technical Support Advisor, you will be responsible for delivering top-notch technical assistance to Spanish-speaking customers, helping them with various inquiries and troubleshooting technical issues with our products and services. Your contribution is crucial in ensuring a seamless and satisfying customer experience.

Join our friendly and dynamic team, and play a key role in enhancing customer satisfaction while advancing your career in a supportive environment!

Responsibilities

• Provide exceptional technical support to Spanish-speaking customers through phone, email, and chat channels.
• Troubleshoot and resolve hardware, software, and networking issues efficiently.
• Document all customer interactions and solutions to maintain accurate records.
• Collaborate with team members to share insights and improve service delivery.
• Stay updated on product knowledge and company policies to ensure accurate assistance.
• Maintain a professional and positive attitude in all customer interactions.