Spanish Speaking Technical Account Manager

Spanish Speaking Technical Account Manager

Patrique Mercier Recruitment is proud to present an exciting opportunity for a Spanish Speaking Technical Account Manager! If you are a tech-savvy professional who enjoys building strong client relationships, this role is a perfect fit for you.

As a Spanish Speaking Technical Account Manager, you will be the primary point of contact for our esteemed Spanish-speaking clients, guiding them through technical inquiries and ensuring they derive maximum value from our products and services. You will utilize your linguistic skills and technical knowledge to enhance client satisfaction and drive success.

This position offers a rewarding career path within a collaborative and dynamic environment, focused on innovation and client-centric solutions.

Responsibilities

• Act as the main technical liaison for Spanish-speaking clients, providing support for inquiries and product-related challenges
• Manage the onboarding process of new clients to ensure they have a seamless experience with our solutions
• Deliver comprehensive training sessions to help clients understand and utilize our products effectively
• Proactively identify and resolve issues to enhance the overall client experience
• Collaborate with various teams to relay client feedback and drive continuous improvement
• Regularly monitor client satisfaction metrics and maintain strong relationships through consistent follow-ups
• Stay updated on industry trends and product developments to advise clients accordingly