Spanish Speaking Support Center Agent

Spanish Speaking Support Center Agent

Patrique Mercier Recruitment is delighted to announce an opening for a Spanish Speaking Support Center Agent! We are seeking a motivated individual who is passionate about customer service and ready to assist our clients in Spanish.

In this role, you will be responsible for providing exceptional support to Spanish-speaking customers through various communication channels. Your expertise in addressing inquiries and resolving issues will be essential in ensuring a positive customer experience and maintaining high service standards.

This position offers the opportunity to work in a dynamic environment where you will be recognized for your contributions and have room for professional development.

Responsibilities

• Deliver outstanding support to Spanish-speaking customers via phone, email, and chat.
• Troubleshoot and resolve various technical and non-technical issues.
• Maintain accurate records of customer interactions and resolutions in the support system.
• Collaborate with team members to enhance the overall quality of service.
• Provide customers with product information and recommend best practices.
• Stay updated on product features and industry developments to assist customers effectively.