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Spanish Speaking Support Center Agent
Provide exceptional support to Spanish-speaking customers via multiple communication channels
Athens, Attica, Greece
Entry Level
2 weeks ago
Spanish Speaking Support Center Agent
At Patrique Mercier Recruitment, we are excited to offer the position of Spanish Speaking Support Center Agent to join our vibrant team! This role is perfect for individuals who thrive in a customer-oriented environment and have a passion for helping others.
As a Spanish Speaking Support Center Agent, you will provide exceptional support to our customers, primarily Spanish speakers, by addressing their inquiries and resolving any issues they encounter. Your contributions will play a vital role in enhancing customer satisfaction and loyalty.
Key Responsibilities
- Assist Spanish-speaking customers through phone, email, and chat, ensuring a high level of support.
- Effectively troubleshoot and resolve technical and non-technical issues.
- Document customer interactions and solutions in our support system accurately.
- Work collaboratively with team members to improve service quality and efficiency.
- Educate customers about product features and provide tailored recommendations.
- Stay current with product knowledge and industry trends to serve customers effectively.