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Spanish Speaking Social Media Support Advisor
Support Spanish-speaking users on social media to improve community engagement
Athens, Attica, Greece
Entry Level
2 weeks ago
Spanish Speaking Social Media Support Advisor
Patrique Mercier Recruitment is excited to invite applications for the position of Spanish Speaking Social Media Support Advisor! In this role, you will be instrumental in providing exceptional support to Spanish-speaking users on various social media platforms. If you have a passion for helping people and enjoy engaging with communities online, we encourage you to apply!
Your Key Responsibilities:
- Provide excellent customer support to Spanish-speaking users through social media channels.
- Resolve inquiries and issues quickly to ensure customer satisfaction.
- Foster engagement and build a positive online community by interacting with users.
- Collect and analyze user feedback to inform service improvements.
- Collaborate with cross-functional teams to enhance the customer experience.
- Stay updated with the latest best practices and guidelines for social media.
- Document user interactions to help with quality assurance and continuous improvement.