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Spanish Speaking Service Desk Analyst

Support Spanish-speaking clients by troubleshooting hardware, software, and application issues remotely
Rhodes, Aegean, Greece
Entry Level
2 weeks ago

Spanish Speaking Service Desk Analyst

Patrique Mercier Recruitment is excited to offer a wonderful opportunity for a Spanish Speaking Service Desk Analyst to join our enthusiastic team. We are in search of passionate individuals who possess excellent customer service skills and a strong technical background to support our Spanish-speaking clients.

In this role, you will engage with clients to troubleshoot and resolve a variety of technical issues through communication channels such as phone, email, and chat. Your proactive approach and technical aptitude will be key to ensuring a smooth customer experience.

This is a fantastic opportunity to grow your career in a collaborative environment that fosters innovation and teamwork!

Responsibilities

  • Provide high-quality technical support to Spanish-speaking customers across various platforms.
  • Diagnose and resolve issues related to hardware, software, and applications efficiently.
  • Document customer interactions and manage support tickets to maintain accurate records.
  • Collaborate with IT teams to address complex technical problems as needed.
  • Participate in team discussions and training sessions to enhance service delivery.
  • Continuously update your knowledge of products and services to better assist customers.
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Spanish Speaking Service Desk Analyst
Rhodes, Aegean, Greece
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