Spanish Speaking Remote Support Specialist - Remote Eligible

Spanish Speaking Remote Support Specialist

Patrique Mercier Recruitment is thrilled to offer an exciting opportunity for a Spanish Speaking Remote Support Specialist! If you're passionate about customer service and have strong technical skills, this role is designed for you.

In this position, you will provide exceptional support to our Spanish-speaking clients, assisting them with various technical issues and inquiries. Your primary goal will be to deliver effective solutions while ensuring a high level of customer satisfaction.

Join our innovative team and enjoy the flexibility of remote work while making a positive impact on our clients' experiences!

Responsibilities

• Deliver high-quality remote support to Spanish-speaking customers via phone, email, and chat.
• Troubleshoot and resolve technical issues related to software, hardware, and networking services.
• Accurately document customer interactions, support requests, and resolutions.
• Collaborate with team members to improve service quality and share insights.
• Stay updated with product knowledge and technological advancements to provide informed assistance.
• Participate in ongoing training and professional development opportunities.