Spanish Speaking In - game Support Analyst

Spanish Speaking In-Game Support Analyst

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Spanish Speaking In-Game Support Analyst! If you are passionate about gaming and have excellent communication skills in Spanish, we invite you to join our team.

In this role, your primary responsibility will be to provide exceptional in-game support to Spanish-speaking players. You will troubleshoot issues, address player inquiries, and contribute to enhancing the overall gaming experience through your support.

Become a part of a vibrant and collaborative environment where your passion for gaming and your skills can shine!

Responsibilities

1. Provide outstanding in-game support to Spanish-speaking players through chat and email communications.
2. Identify, troubleshoot, and resolve gameplay issues, account problems, and technical inquiries.
3. Keep detailed records of player interactions and solutions within the support system.
4. Work closely with game developers and other support personnel to escalate and tackle complex player issues.
5. Interact with the gaming community, offering guidance and sharing best practices.
6. Stay informed about game developments, updates, and community trends to offer knowledgeable support.