Spanish Speaking Frontline Support Representative

Spanish Speaking Frontline Support Representative

Patrique Mercier Recruitment is pleased to announce an opportunity for a Spanish Speaking Frontline Support Representative! If you are dedicated to providing outstanding customer service and enjoy working with diverse clientele, this position is the perfect match for you.

In this role, you will be the first point of contact for our Spanish-speaking customers, assisting them with their needs and addressing any issues they may encounter. Your commitment to excellence in service will help us maintain strong relationships with our clients and ensure a positive experience every time they reach out. Join our team today and play a crucial role in delivering exceptional support!

Responsibilities

1. Assist Spanish-speaking customers by providing support via phone, email, and live chat.
2. Resolve inquiries and issues promptly while maintaining a high level of customer satisfaction.
3. Document customer interactions accurately and track issues to ensure resolutions.
4. Collaborate with colleagues to share insights and improve service quality.
5. Stay informed about the company's products and policies to provide effective assistance.
6. Follow company guidelines to uphold quality and compliance standards.