Spanish Speaking Email Support Specialist

Spanish Speaking Email Support Specialist

Join Patrique Mercier Recruitment as a Spanish Speaking Email Support Specialist! We are looking for dedicated individuals who are passionate about delivering exceptional customer service through effective email communication.

In this role, you will be responsible for assisting our Spanish-speaking customers by responding to their inquiries and resolving issues via email. Your clear and thoughtful communication will be essential in building positive customer relationships and ensuring satisfaction. Be a part of our team and contribute to providing top-notch customer experiences!

Responsibilities:

• Manage customer inquiries and issues through email correspondence promptly and professionally.
• Provide accurate information regarding our products and services to facilitate customer understanding.
• Document all customer interactions and resolutions in the relevant systems.
• Collaborate with team members to enhance service processes and improve overall customer satisfaction.
• Stay informed about our products and any updates to provide informed support to customers.
• Gather customer feedback to identify opportunities for service improvement.