Spanish Speaking Email Support Specialist

Spanish Speaking Email Support Specialist

Patrique Mercier Recruitment is thrilled to announce an opening for a Spanish Speaking Email Support Specialist! We are seeking enthusiastic individuals who are committed to providing excellent customer service through effective written communication.

As a Spanish Speaking Email Support Specialist, you will assist our Spanish-speaking clients by addressing their inquiries and resolving issues through email. Your superb communication skills will be vital in fostering strong customer relationships and ensuring satisfaction. Join our team and be part of delivering outstanding customer experiences!

Responsibilities

1. Respond promptly and professionally to customer inquiries and issues via email.
2. Offer accurate information about our products and services to enhance customer understanding.
3. Document all customer interactions and resolutions clearly in the appropriate systems.
4. Collaborate with team members to refine service processes and elevate the customer experience.
5. Stay updated on product offerings and any relevant changes to provide informed and effective support.
6. Collect and analyze customer feedback to identify areas for improvement in service delivery.