Spanish Speaking Customer Support For Social Media

Spanish Speaking Customer Support Representative

Patrique Mercier Recruitment is thrilled to announce an exciting opportunity for a Spanish Speaking Customer Support representative specializing in social media. If you are enthusiastic about communication and engaging with users online, this role is a perfect fit for you!

In this position, you will provide top-notch support to Spanish-speaking clients across various social media platforms. Your role will involve addressing inquiries, resolving issues, and fostering a positive online experience for users, all while showcasing your expertise in social media engagement.

Join a vibrant team dedicated to maintaining a strong social media presence and enhancing customer relationships. This role offers a unique chance to meld your passion for social media with your customer service skills!

Responsibilities

• Deliver outstanding customer support in Spanish through social media channels
• Respond to customer inquiries, comments, and messages promptly
• Troubleshoot and resolve issues raised by users effectively
• Document and track customer interactions accurately
• Collaborate with the marketing and social media teams to improve engagement strategies
• Monitor social media trends and customer feedback to enhance service delivery