Spanish Speaking Client Support Specialist

Spanish Speaking Client Support Specialist

Patrique Mercier Recruitment is looking for a passionate Spanish Speaking Client Support Specialist to join our dedicated team! If you are enthusiastic about providing top-notch customer service and are fluent in Spanish, we want to hear from you!

In this role, you will be the first point of contact for our Spanish-speaking clients, assisting them with their inquiries, providing detailed support, and ensuring a positive experience with our services. Your excellent communication skills and problem-solving abilities will be essential in building strong client relationships.

If you are excited about making a difference and delivering exceptional support, this is a fantastic opportunity for you!

Key Responsibilities

• Act as the primary support contact for Spanish-speaking clients through various channels such as phone, email, and chat.
• Evaluate client inquiries and provide timely and effective solutions.
• Maintain comprehensive documentation of client interactions in our support system.
• Work collaboratively with other departments to ensure the best service is delivered to clients.
• Stay informed about our products and services to assist clients effectively.
• Proactively engage with clients to identify needs and recommend suitable solutions.