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Spanish Speaking Airline Customer Service Agent
Assist Spanish-speaking customers with flight bookings and issue resolution.
Athens, Attica, Greece
Entry Level
1 week ago
Spanish Speaking Airline Customer Service Agent
Patrique Mercier Recruitment is excited to present an exceptional opportunity for Spanish speakers! We are seeking a Spanish Speaking Airline Customer Service Agent to join our vibrant team. This role is perfect for individuals who are enthusiastic about providing outstanding customer service in the airline industry. If you thrive in a fast-paced environment and enjoy assisting customers, we'd love to welcome you on board!
Responsibilities
- Deliver exceptional customer support to Spanish-speaking airline customers through phone, email, and chat communications.
- Assist customers with inquiries related to flight bookings, modifications, and cancellations.
- Effectively resolve customer complaints with a focus on customer satisfaction.
- Provide accurate information regarding airline services, policies, and promotional offers.
- Maintain thorough records of customer interactions and keep detailed reports.
- Collaborate effectively with team members to achieve service excellence and meet performance targets.
- Stay up-to-date on airline industry trends to offer knowledgeable assistance.