Portuguese Speaking VIP Customer Support Agent

Portuguese Speaking Vip Customer Support Agent

Patrique Mercier Recruitment is excited to present an opportunity for a Portuguese Speaking VIP Customer Support Agent to join our prestigious team. If you are passionate about providing unparalleled service to high-value clients and thrive in dynamic environments, we want to hear from you!

As a VIP Customer Support Agent, you will be the primary point of contact for our Portuguese-speaking clientele, addressing their inquiries and ensuring their needs are met with precision and care. Your role will be crucial in enhancing their overall experience and cultivating strong, lasting relationships.

This is a fantastic opportunity to bring your customer service skills to a role that values excellence and client satisfaction.

Responsibilities

• Deliver exceptional support to Portuguese-speaking VIP clients through various channels including phone, email, and live chat
• Proactively understand and meet client needs with tailored solutions
• Manage and resolve complex inquiries efficiently to ensure a seamless experience
• Keep detailed records of customer interactions and follow through on open issues
• Collaborate with internal teams to address client feedback and improve service quality
• Maintain up-to-date knowledge of our products and services to provide informed assistance
• Build and maintain strong relationships with VIP clients to promote loyalty